NEED TO KNOW

Frequently Asked Questions.

Planning your Indonesian adventure? Here are answers to some of the questions our travelers ask most often.

ABOUT THE TRIP
📅 What days does the tour start?

  • From Lombok to Labuan Bajo :Monday-Thursday-Saturday
  • From Flores To Lombok :Friday-Monday-Wednesday

    • 📍 Where does the tour start?

  • Lombok → Labuan Bajo (Flores) Meeting point is in Jalan Bangsal, Pemenang, North Lombok. (see location on the Maps).
  • Labuan Bajo (Flores) → Lombok: Meeting point is the harbor in Labuan Bajo.

    • ✅ What is included in the tour4 Days 3 Nights

  • 3 meals a day (with vegan, vegetarian, gluten-free options)
  • Drinking water, tea & coffee
  • National Park entrance fees
  • Snorkeling gear (Masker and Snorkel)
  • Guided Komodo Dragon trek
  • Whale Shark experience (only from Lombok)
  • Manta Ray experience (only from Flores)
  • boat accommodation
  • crew services and visits to the main

    • ❌ What is not included?

  • Fins (filpper)
  • Soft drinks and alcoholic beverages
  • Personal expenses & souvenirs
  • Tips for crew (optional, but appreciated)
  • Optional airport or hotel transfers after the tour

    • 📍 Where does the tour start and finish?

  • Lombok → Labuan Bajo (Flores):
    • Meeting point is in Jalan Bangsal, Pemenang, North Lombok. (see location on the Maps).
  • Labuan Bajo (Flores) → Lombok:
    • Meeting point is the harbor in Labuan Bajo.

    ACCOMMODATION & FOOD
    🛏️What type of accommodation is provided on the boat?

    Accommodation depends on the selected class your booking. Options may include cabin accommodation or deck sleeping areas. Please confirm your preferred accommodation when making your booking.

    🍲 Are meals included during the trip?

    Yes, meals are generally provided during the liveaboard journey. Food is prepared in a simple local style and served during the trip. Please inform our team in advance about dietary requirements or food allergies.

    🍲 Can you accommodate vegetarian or special dietary requirements?

    We will do our best to accommodate reasonable dietary requirements. Please tell us about your requirements before departure so our team can make the necessary arrangements.

    🧳 What do I need to bring?
  • You don’t need much, but here’s what we recommend:
    •

  • 🩳 Swimwear (you’ll be in and out of the water a lot!)
  • 🧴 Sunscreen & a hat (the sun is strong out here!)
  • 🕶️ Sunglasses
  • 🧼 Toiletries & a towel
  • 👕 Light clothes + a warm layer for the night
  • 🥿 Flip-flops or sandals
  • 📸 Camera or phone (with enough storage for whale shark selfies 🐋)
  • 💧 Refillable water bottle
  • 💰 A bit of cash for small islands/snacks

    • BOOKING & PAYMENT
    🧾How can I book a trip with INA Escapes?

    You can contact INA Escapes through our website, WhatsApp or other available booking channels. Tell us your preferred travel date, number of travelers and accommodation preference, and our team will help you with availability and booking details.

    💰How much is the deposit required?

  • Reservation will be acknowledged in our system after 50% Payment deposit on fully booking price.
  • The Rest Payment After the check in time in our Office

    • 💸What is your cancellation policy?

  • 50% refund: if canceled 7–14 days in advance
  • No refund: within 7 days before departure

    • SAFETY & PREPARATION
    🦎Is the Komodo trip safe?

    Safety is an important part of every journey. Our crew follows operational procedures and provides safety guidance during the trip. However, marine travel is affected by weather and sea conditions, so the itinerary may be adjusted when necessary for safety.

    🛟What happens if the weather is bad?

    Weather and sea conditions can affect marine travel. If conditions are unsafe, the captain or operator may modify the itinerary, change the timing or adjust activities. Our priority is always the safety of guests and crew.

    📍Still Have Questions?

    Our team is happy to help you plan your Komodo Explore.

    ASK OUR TEAM →